When your tenant submits a request, it is reviewed by our team first. If the task is invalid or incomplete, we send it back to the tenant for clarification.
We require that tenants submit photos, videos and a clear description. We use this info to provide clear details of the problem type and where it is.
Our trusted trade network and benchmark data mean you can feel confident you are paying the right price.
This is why thousands of property owners across Australia trust us to get the job done