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A fixed term agreement that continues after the day on which the fixed term ends continues to apply:
A landlord, or landlord’s agent, must ensure that a written residential tenancy agreement:
The Tribunal may, on application by a landlord or tenant, make the following orders—
A person must not require or receive from a tenant any payment for or in relation to renewing, extending or continuing a residential tenancy agreement, other than the following:
In this Division:
In this Division:
The Tribunal may, on application by a landlord or tenant, make any of the following orders if it thinks it reasonable in the circumstances to do so:
80. Definitions
81. Circumstances of Termination of Residential Tenancies
82. Termination Notices
83. Termination Orders
84-87: Details landlord’s rights to terminate tenancy at the end of fixed terms, for periodic agreements without grounds, upon property sale, or for tenant breaches.
88. Termination Notices for Non-payment
89. Repayment of Rent and Charges
90-92A: Discusses termination for property damage, illegal use, threats, abuse, and non-compliance with tenant rectification orders.
93-95: Covers termination due to landlord’s hardship, long-term tenancies, and occupants remaining after tenant vacates.
96-98A: Details tenant’s rights to terminate fixed term and periodic agreements, including for landlord breaches and contraventions.
99-101: Discusses termination rights related to rent increases, early termination conditions (like moving to social housing), and co-tenant terminations.
102-103A: Explores Tribunal-led termination for specific co-tenant situations and breaches by landlords.
104-105: Covers tenant-initiated terminations due to hardship and landlord applications following tenant notices.
105A-105I: Establishes provisions for tenants to terminate tenancy due to domestic violence, detailing necessary documentation and protections.
106-107: Defines abandonment and outlines landlord’s remedies, including compensation for losses due to tenant abandonment.
108-109: Details termination procedures following the death of a tenant or destruction/uninhabitability of premises.
110-118: Covers various aspects like tenant’s right to vacate before termination, disputes over notices, defects in notices, suspension of possession orders, retaliatory evictions, rent accruals, and acceptance of rent after termination notices.
This section comprehensively details the rights and procedures for terminating residential tenancy agreements under various circumstances, ensuring both landlords’ and tenants’ interests are considered within the legal framework.
119. Prohibition on Certain Recovery Proceedings in Courts
120. Repossession of Residential Premises—Offences
121. Enforcement of Orders for Possession
122. Mortgagee Repossessions of Rented Properties
123. Liability of Tenant Remaining in Possession After Termination
124. Notice of Proposed Recovery of Premises by Person with Superior Title
125. Order for Tenancy Against Person with Superior Title
This part of the legislation ensures that possession is only recovered through lawful means and that tenants are provided adequate protections against wrongful evictions. It also accommodates situations where the property ownership may be in dispute or transitioning, providing mechanisms to ensure fair treatment of tenants.
136 Definitions
137 Application of Part
138 Acceptable behaviour agreements for tenants
139 Social housing tenants to pay charges for water
140 Payment of debts by social housing tenants
141 Cancellation or reduction of rent rebates
142 Extension of social housing tenancies
143 Termination notice may be given on ground that tenant not eligible for social housing
144 Eligibility assessments of social housing tenants
145 Review of decision to give notice on ground that tenant not eligible for social housing
146 Time periods to be observed in giving termination notice on ground that tenant not eligible for social housing
147 Termination by Tribunal on eligibility ground
148 Termination notice may be given on ground that tenant offered alternative social housing premises
149 Review of decision to give termination notice on ground that tenant offered alternative social housing premises
150 Time periods to be observed in giving termination notice on ground that tenant offered alternative social housing premises
151 Termination by Tribunal on alternative premises ground
153 Termination notice—acceptable behaviour agreements
154 Termination by Tribunal on behaviour ground
154A Termination notice for non-payment of amount payable on variation or cancellation of rent rebate
154B Tribunal must have regard to breaches of prior social housing tenancy agreements and to series of breaches
154C Scheme for recording strikes against tenant for breaches
154D Tribunal required to make termination order in certain circumstances
154E Exercise of discretion to make termination order
154F Neighbourhood impact statement
154FA Termination by Tribunal in certain cases of tenant fraud
154G Order for possession
156 Head leases involving social housing providers
156A Evidentiary certificate for strike notice
156B Evidentiary certificate of cost of work
156C Termination notice for non-payment of rental bond
156D Payment of rental bond during social housing tenancy agreements
This format provides a structured and detailed view of Part 7, highlighting key provisions and their implications for social housing tenancy agreements. If you need further details or a different format, feel free to ask!
157 Definitions
In this Part—
claim notice means a notice given under section 164.
claim notice period means the period specified in a claim notice within which any proceedings affecting the rental bond must be notified to the Secretary.
deposit period means the period within which a rental bond must be deposited with the Secretary.
landlord includes a former landlord.
rental bond means an amount of money paid or payable by the tenant or another person as security against any failure by a tenant to comply with the terms of a residential tenancy agreement.
Rental Bond Account means the Rental Bond Account established under section 185.
Rental Bond Interest Account means the Rental Bond Interest Account established under section 186.
tenant includes a former tenant.
157A Online rental bond service
(1) The Secretary may establish an online rental bond service.
(2) An online rental bond service is an online facility or system that may be used for any of the following purposes—
(a) to deposit a rental bond with the Secretary,
(b) to make a claim for the payment of a rental bond,
(c) to make a payment of an amount of a rental bond,
(d) to give any notice authorised or required under this Part,
(e) to do or facilitate the doing of any other thing authorised or required under this Part.
(3) Use of the online rental bond service is subject to any terms and conditions imposed by the Secretary.
(4) A landlord, landlord’s agent or any other person must not require a tenant or another person to use the online rental bond service.
Maximum penalty—20 penalty units.
(5) A notice or other document that is authorised or required by this Part, or under a provision of a residential tenancy agreement that relates to the requirements of this Part, may be given or served by a user of the online rental bond service to or on any other user of the online rental bond service by delivering it electronically to an address nominated by the user as an address for service of the notice or other document.
(6) In this section—
user of the online rental bond service means—
(a) the Secretary, or
(b) any tenant, landlord or landlord’s agent, or person acting on behalf of a tenant or landlord, who has agreed to use the online rental bond service.
158 Mortgagee in possession may exercise functions
A mortgagee who becomes entitled to possession of residential premises may exercise any functions of a landlord under this Part in respect of the release of a rental bond.
Division 2 Payment and deposit of rental bonds
159 Payment of bonds
(1) A landlord, landlord’s agent or any other person must not require or receive from a tenant or another person a rental bond of an amount exceeding 4 weeks rent under the residential tenancy agreement for which the bond was paid (as in force when the agreement was entered into).
(1A) A landlord, landlord’s agent or any other person must not require or receive from a tenant a rental bond unless—
(a) the landlord or landlord’s agent is registered as a user of the online rental bond service established under section 157A, and
(b) the tenant has been invited by the landlord or the landlord’s agent to provide an address that can be used to invite the tenant (using the online service) to use the online service to deposit the rental bond with the Secretary, and
(c) if the tenant has provided such an address—
(i) the landlord or landlord’s agent has invited the tenant (using the online service) to use the online service to deposit the rental bond with the Secretary, and
(ii) the tenant has been given a reasonable opportunity to use the online service to deposit the rental bond with the Secretary or has declined the invitation.
(2) A landlord, landlord’s agent or any other person must not require from a tenant or another person an amount of rental bond before the tenant signs the residential tenancy agreement.
(2A) Subsection (2) does not prevent a landlord, landlord’s agent or other person from requiring a tenant or other person who has agreed to deposit a rental bond for a residential tenancy agreement with the Secretary to provide evidence that the rental bond has been so deposited before the residential tenancy agreement is entered into.
(3) A person who receives payment of a rental bond must provide the tenant, or person paying the bond, with a receipt for the bond but is not required to do so if details of the payment are recorded in the residential tenancy agreement.
(4) A person who contravenes this section is guilty of an offence.
Maximum penalty—20 penalty units.
160 Other security may not be required
(1) A landlord, landlord’s agent or any other person must not require or receive from a tenant or another person anything other than a rental bond as security for any failure by a tenant to comply with the terms of a residential tenancy agreement.
Maximum penalty—20 penalty units.
(2) This section does not apply to an undertaking—
(a) given to a landlord by the Secretary of the Department of Communities and Justice (or the New South Wales Land and Housing Corporation on behalf of that Secretary), or a person authorised in writing for the purposes of this section by that Secretary, and
(b) that provides that, subject to specified conditions, the landlord will be indemnified up to a specified amount against loss or damage arising from any breach of a residential tenancy agreement by a specified tenant.
161 One rental bond for each agreement
(1) A landlord, landlord’s agent or any other person must not require or receive more than one rental bond for a residential tenancy agreement.
(2) A landlord, landlord’s agent or any other person must not require or receive from a tenant or another person a rental bond or additional amounts of rental bond if—
(a) a rental bond was paid (and not claimed) for residential premises under a residential tenancy agreement, and
(b) one or more of the tenants under that agreement continue to occupy the residential premises under one or more successive residential tenancy agreements.
Maximum penalty—20 penalty units.
162 Deposit of rental bonds
(1) A landlord, landlord’s agent or other person who receives an amount of rental bond must deposit that amount with the Secretary within the deposit period together with a notice in the approved form.
(2) A rental bond may, if the landlord and tenant agree, be paid by instalments commencing on or at any time after the signing of the residential tenancy agreement.
(3) The deposit periods for a rental bond (other than a bond paid by instalments) are as follows—
(a) for a bond paid to a landlord or person other than a landlord’s agent—10 business days after the bond is paid or such other period as may be prescribed by the regulations,
(b) for a bond paid to a landlord’s agent—10 business days after the end of the month in which the bond is paid or such other period as may be prescribed by the regulations.
(4) The deposit periods for a rental bond paid by instalments are as follows—
(a) if the total amount of the bond is paid within 3 months of the first instalment being paid—10 business days after the total bond is paid,
(b) if the total amount is not paid within 3 months of the first instalment being paid, for any instalments paid within that period—3 months after the first instalment is paid or 10 business days after each instalment is paid (whichever occurs later),
(c) if one or more instalments are paid after 3 months of the first instalment being paid—every 3 months until the bond is fully paid.
(5) A person who contravenes this section is guilty of an offence.
Maximum penalty—20 penalty units.
(6) This section does not apply if—
(a) the rental bond is refunded or becomes refundable, or
(b) the rental bond becomes the subject of proceedings before the Tribunal or a court in relation to a residential tenancy agreement.
Division 3 Release of rental bonds
163 Claims for rental bonds
(1) A claim may be made to the Secretary for the payment of a rental bond by—
(a) the tenant or an agent of the tenant, or
(b) the landlord or an agent of the landlord, or
(c) jointly by the landlord and the tenant or agents for them.
(2) A claim is to be made in the approved form.
(3) A claim must not be made before the termination of a residential tenancy agreement unless—
(a) it is made jointly by or on behalf of the landlord and all the tenants, or
(b) it is made by or on behalf of the landlord and directs that the rental bond be paid to all the tenants, or
(c) it is made by or on behalf of all the tenants and directs that the rental bond be paid to the landlord.
164 Claim notice to be given to other party
(1) This section applies if a claim for the whole or part of a rental bond is made by a landlord or a tenant without the consent of all the other parties to a residential tenancy agreement.
(2) The Secretary must give written notice of the claim to all of the other parties to the residential tenancy agreement as known to the Secretary.
(3) A notice under this section may be addressed to one or more parties to the residential tenancy agreement.
(4) The notice must also be given to the Secretary of the Department of Communities and Justice if the whole or part of the rental bond was paid by or on behalf of that Department.
(5) The notice must state that the Secretary will pay the claim unless notified in writing by a party within 14 days that the claim is the subject of proceedings before the Tribunal or a court.
165 Notice to tenants of claims against tenants
(1) A landlord, landlord’s agent or a person on behalf of a landlord who makes a claim for payment of a rental bond without the consent of the tenant must give the tenant—
(a) a copy of a completed condition report about the residential premises at the end of the residential tenancy agreement, and
(b) copies of any estimates, quotes, invoices or receipts for work for which the rental bond is claimed.
(2) The documents must be provided within 7 days of the claim being made.
(3) The documents must also be provided to the Secretary of the Department of Communities and Justice if the whole or part of the rental bond was paid by or on behalf of that Department.
(4) A person who, without reasonable excuse, contravenes this section is guilty of an offence.
Maximum penalty—20 penalty units.
166 Matters that may be subject of rental bond claim
(1) A landlord is entitled to claim from the rental bond for the residential tenancy agreement any of the following—
(a) the reasonable cost of repairs to, or the restoration of, the residential premises or goods leased with the premises, as a result of damage (other than fair wear and tear) caused by the tenant, an occupant or an invitee of the tenant,
(b) any rent or other charges owing and payable under the residential tenancy agreement or this Act,
(c) the reasonable cost of cleaning any part of the premises not left reasonably clean by the tenant, having regard to the condition of the premises at the commencement of the tenancy,
(d) the reasonable cost of replacing locks or other security devices altered, removed or added by the tenant without the consent of the landlord,
(e) any other amounts prescribed by the regulations.
(2) This section does not limit the matters for which the landlord may claim from the rental bond for a residential tenancy agreement.
167 Payment where no dispute
The Secretary must pay the amount of a claim for rental bond if—
(a) the claim is made jointly by or on behalf of the landlord and tenant, or
(b) the claim is made by or on behalf of the landlord and directs the payment of an amount to the tenant, or
(c) the claim is made by or on behalf of a tenant and directs the payment of an amount to the landlord, or
(d) the claim is made by or on behalf of the landlord or the tenant for payment to the party by or on whose behalf the claim is made and the Tribunal or another party to the agreement fails to notify the Secretary of a dispute within the claim notice period.
168 Disputed rental bond claims
(1) This section applies if the Secretary is notified in writing within the claim notice period or before payment of a claim for a rental bond that a claim for the payment of an amount of rental bond is the subject of proceedings before the Tribunal or a court.
(2) The Secretary may pay the claim only in the following circumstances—
(a) if the party who disputes the claim gives the Secretary written notice of the party’s consent to payment of the claim,
(b) in accordance with an order of the Tribunal or court,
(c) if any applicable order of the Tribunal or court has been satisfied,
(d) if the proceedings are withdrawn.
(3) If any applicable order of the Tribunal or a court has been wholly or partly satisfied before a claim for an amount of rental bond is paid, any amount of rental bond no longer required to satisfy the order must be paid to the party who would, but for the claim, be entitled to the amount.
(4) The Secretary must not pay an amount of a claim until proceedings affecting the claim are finally determined if, before any amount is paid, the Secretary is given written notice of an appeal against a relevant decision of the Tribunal or a court.
(5) A payment by the Secretary of an amount under this section in accordance with an order of the Tribunal or a court is for all purposes taken to be a payment by the person subject to the order.
169 Appeals may be made despite payment
A person may appeal against a decision of the Tribunal or a court affecting the payment of an amount of rental bond even though the Secretary has paid an amount of rental bond under this Division.
170 Payment to other persons
The Secretary may, if directed to do so by a person to whom a rental bond is payable, pay the whole or part of an amount of the rental bond to another person.
171 Payment to Secretary of the Department of Family and Community Services
Any amount of rental bond payable to a tenant under this Division is payable instead to the Secretary of the Department of Communities and Justice, to the extent that the amount of the bond was paid on behalf of the tenant by that Secretary or the New South Wales Land and Housing Corporation.
172 Secretary not required to pay excess amount
The Secretary is not required to pay an amount of rental bond under this Division to the extent that the amount claimed exceeds the amount of rental bond held by the Secretary for the particular residential tenancy agreement.
173 Payment of interest by Secretary on rental bond amounts
(1) The Secretary must pay interest on an amount of rental bond paid if the regulations provide for the payment of interest.
(2) The regulations may prescribe the rate and manner of payment of any such interest.
(3) No other interest is payable on an amount of rental bond.
174 Repayment of bond to former co-tenant
(1) This section applies if the tenancy of a co-tenant is terminated and the residential tenancy agreement continues in force in relation to one or more other co-tenants.
(2) The remaining co-tenant or co-tenants must, within 14 days of a request by a former co-tenant, pay to the former co-tenant an amount equal to the rental bond (if any) paid by the former co-tenant for the residential tenancy agreement.
(3) The remaining co-tenant or co-tenants may deduct from that amount any amount owed to them by the former co-tenant for rent or other reasonable costs associated with the residential premises.
(4) If a final apprehended violence order is in force prohibiting a former co-tenant from having access to the residential premises, the remaining tenant or tenants are not required to pay the amount referred to in subsection (2) within the period required by that subsection.
(5) A former co-tenant who is paid an amount in accordance with this section is not entitled to payment of any other amount of rental bond for the residential tenancy agreement.
(6) This section does not apply if the liabilities of the former co-tenant under the residential tenancy agreement exceed the amount of rental bond paid by the former co-tenant.
175 Powers of Tribunal
(1) The Tribunal may, on application by a landlord or tenant or any other person (including a former co-tenant) who has an interest in the payment of a rental bond, make an order as to the payment of the amount of the rental bond.
(2) The Tribunal may make an order whether or not the amount of a rental bond has been paid by the Secretary.
(3) An application for an order must be made within the period prescribed by the regulations.
176 Proof of deposit of bond
A certificate purporting to be a certificate given by the Secretary stating that no rental bond has been deposited with, or that no rental bond was or is held on deposit by, the Secretary in relation to a tenancy of specified residential premises during a specified period is admissible in any proceedings and is evidence of the matters stated, in the absence of evidence to the contrary.
Division 4 Rental Bond Board
177 Constitution of Rental Bond Board
(1) There is constituted by this Act a corporation with the name Rental Bond Board.
(2) The Board is subject to the direction and control of the Minister in the exercise of its functions.
(3) The Board has the functions conferred or imposed on it by or under this or any other Act.
(4) The Board is, for the purposes of any Act, a NSW Government agency.
(5) Persons may be employed in the Public Service under the Government Sector Employment Act 2013 to enable the Board to exercise its functions.
Note—
Section 59 of the Government Sector Employment Act 2013 provides that the persons so employed (or whose services the Board makes use of) may be referred to as officers or employees, or members of staff, of the Board. Section 47A of the Constitution Act 1902 precludes the Board from employing staff.
178 Members of Rental Bond Board
(1) The Board is to consist of the following 5 members—
(a) the Secretary, who is the Chairperson of the Board,
Note—
Secretary is defined in section 3(1) to mean the Commissioner for Fair Trading or, if there is no person employed as Commissioner for Fair Trading, the Secretary of the Department of Customer Service.
(b) the Secretary of the Department of Communities and Justice,
(c) the Secretary of the Treasury,
(d) 2 members appointed by the Minister who have, in the opinion of the Minister, experience in real estate or tenancy matters.
(2) (Repealed)
(3) Schedule 1 contains provisions about the membership and procedures of the Board.
179 Delegation
(1) The Board may delegate to an authorised person any of its functions, other than this power of delegation.
(2) A delegate may sub-delegate to an authorised person any function delegated by the Board if the delegate is authorised to do so by the Board.
(3) In this section—
authorised person means—
(a) a person employed in the Department, or
(b) a person, or a person of a class, prescribed by the regulations.
Division 5 Functions of Board relating to residential accommodation
180 Joint ventures for residential accommodation
(1) The Board may, with the approval of the Minister and the concurrence of the Treasurer, enter into a joint venture (including a partnership and any other association) with other persons or bodies, whether or not incorporated.
(2) The joint venture is to be for the purpose of the development (including the acquisition, management, leasing and disposal) of land for or in connection with the provision of residential accommodation.
181 Joint venture powers
(1) The Board may, for the purposes of such a joint venture, with the approval of the Minister—
(a) form, or participate in the formation of, a private corporation, and
(b) purchase, hold, dispose of or deal with shares in, or subscribe to the issue of shares by, any private corporation, and
(c) make advances of money or provide other financial accommodation to any person or body (whether or not incorporated) participating in the joint venture or acting for or on behalf of the joint venture, and
(d) do any other things that are necessary or convenient for, or incidental to, the joint venture.
(2) A corporation in which the Board has a controlling interest because of its shareholding in the capital of the company is not and does not represent the Crown.
182 Investment in residential accommodation unit trusts
(1) The Board may invest money in units in a residential accommodation unit trust and may, with the approval of the Minister, underwrite the issue of units in such a trust.
(2) A residential accommodation unit trust is a unit trust providing for participation by unit holders in income and profits arising from the development of property that wholly or partly comprises residential accommodation.
(3) Development of property includes the acquisition, holding, management, leasing and disposal of property.
183 Guarantees etc by Board
(1) The Board may, with the approval of the Minister—
(a) guarantee the due performance of an obligation incurred by a person or body in connection with a scheme for the provision of residential accommodation, and
(b) make good a loss incurred by a person or body in connection with a scheme for the provision of residential accommodation, and
(c) indemnify a person or body against a liability incurred under a guarantee (provided by the person or body) of the kind which the Board could provide under this section, and
(d) enter into and give effect to an agreement to do anything which the Board is authorised to do under this section.
(2) The following are examples of schemes for the provision of residential accommodation—
(a) a joint venture that the Board enters into under this Division,
(b) a residential accommodation unit trust in which the Board is empowered to invest under this Division.
(3) A permissible method of making good a loss involving such a residential accommodation unit trust is investment in units in the trust.
184 Finance
(1) Amounts may be paid from the Rental Bond Interest Account to meet expenditure by the Board under this Division.
(2) Amounts may also be paid from the Rental Bond Account to meet so much of that expenditure as is attributable to the provision of financial accommodation (including advances).
(3) Interest and other income accruing to the Board in connection with any investment made, financial accommodation provided or joint venture entered into under this Division must be paid into the Rental Bond Interest Account.
Division 6 Financial matters
185 Rental Bond Account
(1) There is to be established a Rental Bond Account into which is to be paid—
(a) all rental bonds paid to the Secretary, and
(b) any other money payable to the Account under this or any other Act.
(1A) Amounts credited to the Rental Bond Account are held on trust by the Rental Bond Board.
(2) There is to be paid from the Rental Bond Account—
(a) the amount of any rental bonds payable under this Act, and
(b) money for the purpose of investment of the Account, and
(c) any other money that is payable from the Account under this or any other Act.
186 Rental Bond Interest Account
(1) There is to be established a Rental Bond Interest Account into which is to be paid—
(a) all income from any investment of the Rental Bond Account, and
(b) the income from any investment of the Rental Bond Interest Account, and
(c) any other money payable to the Rental Bond Interest Account under this or any other Act.
(2) There is to be paid from the Rental Bond Interest Account—
(a) money for the purpose of investment of the Rental Bond Interest Account, and
(b) the costs of, or expenses incurred in, administering this Act, and
(c) half the costs of, or expenses incurred in, administering residential and social housing matters in the Consumer and Commercial Division of the Tribunal, and
(d) grants or loans for the purposes set out in subsection (3), and
(e) any other money that is payable from the Rental Bond Interest Account or the Rental Bond Account under this or any other Act.
Note—
Amounts may be paid out of the Rental Bond Interest Account for the purposes of expenditure under Division 5 of this Part (related to the provision of residential accommodation).
(3) The Secretary may make a grant or loan, on the recommendation of the Board and with the approval of the Minister, from the Rental Bond Interest Account for the following purposes—
(a) establishing and administering tenancy advisory services,
(b) schemes for the provision of residential accommodation,
(c) education about tenancy laws and the rights and obligations of landlords and tenants,
(d) research into matters relevant to the relationship of landlord and tenant,
(e) other activities for the benefit of landlords and tenants,
(f) other consumer protection purposes.
(4) In this section—
residential and social housing matters in the Consumer and Commercial Division of the Tribunal means matters relating to the exercise of the functions of the Tribunal in that Division under the Residential Parks Act 1998, Residential Tenancies Act 2010 or Retirement Villages Act 1999.
Division 7 Roll-over of existing rental bond
186A Regulations may establish rental bond roll-over scheme
(1) The regulations may make provision for or with respect to the establishment of a rental bond roll-over scheme to enable a rental bond deposited with the Secretary in relation to a tenancy (a deposited rental bond) to be used for the purposes of a rental bond required for another tenancy.
(2) Without limiting subsection (1), the regulations may make provision for or with respect to the following—
(a) eligibility for participation in the scheme,
(b) the circumstances in which a deposited rental bond may be treated as the rental bond for another tenancy,
(c) the payment of additional amounts by a tenant towards a rental bond for another tenancy if the amount of a deposited rental bond is insufficient to cover the rental bond for the other tenancy,
(d) the payment of a refund if the amount of a rental bond for the other tenancy is less than the deposited rental bond for the original tenancy,
(e) any fee or deposit that must be paid to the Secretary to enable rental bond roll-over to occur,
(f) the times or periods within which actions must be completed in relation to the payment of bonds (and the variation of those times or periods) and the consequences of failure to complete actions within those times or periods,
(g) remedies for contraventions of the scheme, including—
(i) the ability of landlords to terminate tenancies on the grounds bonds have not been paid in accordance with the scheme, and
(ii) the power of the Tribunal to make termination orders if bonds are not paid in accordance with the scheme,
(h) the making of claims against a deposited rental bond (whether before or after it is treated as the rental bond for another tenancy),
(ha) matters relating to the administration of the scheme, including—
(i) the Secretary’s powers in relation to the scheme, and
(ii) the systems to be used to administer and manage the scheme, and
(iii) the guarantee of payment of bonds to landlords,
(i) the application of provisions of this Part to the scheme (whether with or without modifications).
(3) In this section, modification includes an addition, omission or substitution.
187 Orders that may be made by Tribunal
(1) The Tribunal may, on application by a landlord or tenant or other person under this Act, or in any proceedings under this Act, make one or more of the following orders—
(a) an order that restrains any action in breach of a residential tenancy agreement,
(b) an order that requires an action in performance of a residential tenancy agreement,
(c) an order for the payment of an amount of money,
(d) an order as to compensation,
(e) an order that a party to a residential tenancy agreement perform such work or take such other steps as the order specifies to remedy a breach of the agreement,
(f) an order that requires payment of part or all of the rent payable under a residential tenancy agreement to the Tribunal until the whole or part of the agreement has been performed or any application for compensation has been determined,
(g) an order that requires rent paid to the Tribunal to be paid towards the cost of remedying a breach of the residential tenancy agreement or towards the amount of any compensation,
(h) an order directing a landlord, landlord’s agent or tenant to comply with a requirement of this Act or the regulations,
(i) a termination order or an order for the possession of premises,
(j) an order directing a landlord or landlord’s agent to give a former tenant or person authorised by a former tenant access to residential premises for the purpose of recovering goods of the former tenant or fixtures that the former tenant is entitled to remove.
(2) Without limiting the Tribunal’s power to make an order as to compensation, the Tribunal may order compensation to be paid for the following—
(a) loss of rent,
(b) any other breach of a residential tenancy agreement,
(c) loss or damage suffered by a person as a result of inaccurate, ambiguous or out-of-date information being listed about the person on a residential tenancy database.
(3) An order under subsection (1)(a) or (b) may be made even though it provides a remedy in the nature of an injunction or order for specific performance in circumstances in which such a remedy would not otherwise be available.
(4) The Tribunal must not make an order for—
(a) the payment of an amount that exceeds the amount (if any) prescribed by the regulations for the purposes of this section, or
(b) the performance of work or the taking of steps the cost of which is likely to or will exceed the amount (if any) prescribed by the regulations for the purposes of this section.
Note—
This Act also confers other order-making powers on the Tribunal, including other specific powers to make termination orders, to declare that premises have been abandoned, to make orders about holding fees and to make various orders about rental bonds.
188 General order-making power of Tribunal
The Tribunal may, in any proceedings before it under this Act, make any one or more of the following orders—
(a) an order that the Tribunal may make under this Act,
(b) an order that varies or sets aside, or stays or suspends the operation of, any order made in proceedings or earlier proceedings,
(c) any ancillary order the Tribunal thinks appropriate,
(d) an interim order.
189 Application of provisions relating to Tribunal
(1) A provision of this Act that enables a landlord or tenant to apply for an order by the Tribunal and the Tribunal to make an order also applies, where appropriate, to a former landlord or a former tenant.
(2) (Repealed)
Division 2 Powers of Tribunal relating to breaches of residential tenancy agreements
190 Applications relating to breaches of residential tenancy agreements
(1) A landlord or a tenant may apply to the Tribunal for an order in relation to a breach of a residential tenancy agreement within the period prescribed by the regulations after the landlord or tenant becomes aware of the breach or within such other period as may be prescribed by the regulations.
(2) An application may be made—
(a) during or after the end of a residential tenancy agreement, and
(b) whether or not a termination notice has been given or a termination order made.
(3) A landlord’s agent may make an application on behalf of a landlord.
191 Matters for consideration by Tribunal in applications relating to security breaches
(1) This section applies to proceedings before the Tribunal relating to a breach of Division 7 of Part 3.
(2) For the purposes of determining whether a landlord has provided residential premises that are reasonably secure, the Tribunal may consider (but is not limited to considering) the following matters—
(a) the physical characteristics of the premises and adjoining areas,
(b) the requirements of insurance companies for allowing the tenant to obtain insurance for property of the tenant kept at the premises,
(c) the likelihood of break-ins or unlawful entry or risks to the tenant’s personal safety.
(3) For the purposes of determining whether compensation is payable to a tenant for a breach of the obligation to provide residential premises that are reasonably secure, the Tribunal must consider (but is not limited to considering) the actions taken, or that should reasonably have been taken, by the tenant and the landlord for the security of the premises.
Division 3 Powers of Secretary in proceedings
192 Secretary may represent persons
In any proceedings before the Tribunal under this Act, a person may, despite the Civil and Administrative Tribunal Act 2013 or any other law, be represented by the Secretary or by a legal practitioner or agent for the Secretary.
193 Secretary may take or defend proceedings
(1) If a person, not being a corporation, has made a complaint to the Secretary and the Secretary—
(a) after investigating the complaint, is satisfied that the person may have a right to take or defend proceedings before the Tribunal, and
(b) is of the opinion that it is in the public interest that the Secretary should take or defend those proceedings on behalf of the person,
the Secretary may, with the consent of the person, take or defend those proceedings on behalf of and in the name of the person.
(2) If the Minister so directs and the person consents, the Secretary must take or defend proceedings before the Tribunal on behalf of a person.
(3) This section applies despite anything to the contrary in the Civil and Administrative Tribunal Act 2013 or any other law.
194 Conduct of proceedings by Secretary
(1) If the Secretary takes or defends proceedings before the Tribunal on behalf of a person—
(a) the Secretary is to have the conduct of those proceedings on behalf of the person, may appear personally or by a legal practitioner or agent and may do all things that are necessary or expedient to give effect to an order or a decision of the Tribunal, and
(b) the Secretary is liable to pay the costs (if any) of the person, and
(c) the person is liable to pay any other amount that the Tribunal orders the person to pay.
(2) This section applies despite anything to the contrary in the Civil and Administrative Tribunal Act 2013 or any other law.
195 Intervention by Secretary
(1) Without limiting any other provision of this Division or section 44 of the Civil and Administrative Tribunal Act 2013, the Secretary may, if of the opinion that it would be in the public interest to do so, or, at the direction of the Minister must, intervene, and has a right to be heard personally or by legal practitioner or agent, in any proceedings arising under this Act or the regulations before the Tribunal.
(2) The Secretary, on intervening in any proceedings, becomes a party to the proceedings and has all the rights of such a party.
196 Powers of entry and other powers
(1) An investigator may exercise the powers conferred by this section for the purposes of—
(a) investigating whether the provisions of this Act or the regulations are being complied with, or
(b) obtaining evidence, documents or information in relation to a matter that constitutes or may constitute a contravention of this Act or the regulations, or
(c) carrying out an investigation under section 65B or 65C.
(2) An investigator may enter any premises at any reasonable time and may inspect and do any one or more of the following—
(a) require any person on those premises to produce any documents in the possession or under the control of the person in written form and inspect those documents,
(b) take copies of or extracts from, or make notes from, any such documents and, for that purpose, take temporary possession of any such documents,
(c) take such photographs, films and audio, video and other recordings as the investigator considers necessary,
(d) require any person on those premises to answer questions or otherwise furnish information in relation to a contravention of this Act or the regulations,
(e) require the owner or occupier of those premises to provide the investigator with such assistance and facilities as are reasonably necessary to enable the investigator to exercise the functions of an investigator under this Division.
(3) An investigator is not entitled to enter a part of premises used for residential purposes except—
(a) with the consent of the occupier, or
(b) under the authority of a search warrant.
(4) An investigator may not exercise in any premises a function conferred by this Division unless the investigator produces a certificate of identification to the person apparently in charge of those premises or apparently in charge of any work being performed on those premises.
197 Power of investigator to obtain information, documents and evidence
If an investigator believes on reasonable grounds that a person is capable of giving information, producing documents, or giving evidence in relation to a matter that constitutes, or may constitute, an offence under this Act or the regulations, the investigator may, by written notice given to the person, require the person—
(a) to provide an investigator, by writing signed by the person (or, in the case of a corporation, by a competent officer of the corporation) and given to the investigator within the time and in the manner specified in the notice, with any such information, or
(b) to produce to an investigator, in accordance with the notice, any such documents, or
(c) to appear before an investigator at a time and place specified in the notice and give any such evidence, either orally or in writing, and produce any such documents.
198 Obstruction of investigator
(1) A person must not—
(a) without reasonable excuse, refuse or fail to comply with any notice given or requirement made, or to answer any question asked, by an investigator under this Division, or
(b) provide information or give evidence in purported compliance with a requirement made or question asked by an investigator under this Division knowing the information or evidence to be false or misleading in a material particular, or
(c) wilfully delay, hinder or obstruct an investigator in the exercise of the investigator’s functions under this Division.
Maximum penalty—20 penalty units.
(2) Despite any other provision of this Division, a natural person is excused from answering any question, providing any information, giving evidence or producing or permitting the inspection of a document in accordance with this Division on the ground that the answer, information, evidence or document may tend to incriminate the person.
199 Taking possession of documents to be used as evidence
(1) If an investigator takes possession of any documents under this Division for the purpose of obtaining evidence or protecting evidence from destruction, they may be retained by the investigator until the completion of proceedings (including proceedings on appeal) in which they may be evidence.
(2) The person from whom the documents are taken must be provided, within a reasonable time after the documents are taken, with a copy of the documents certified by an investigator as a true copy.
200 Search warrants
(1) An investigator may apply to an issuing officer for the issue of a search warrant for premises if the investigator believes on reasonable grounds—
(a) that a provision of this Act or the regulations is being or has been contravened on the premises, or
(b) that there is on the premises evidence of a contravention of this Act or the regulations.
(2) An issuing officer to whom an application for a search warrant is made under this section may, if satisfied that there are reasonable grounds for doing so, issue a search warrant authorising an investigator named in the warrant and any other person named in the warrant—
(a) to enter the premises concerned, and
(b) to search the premises for evidence of a contravention of this Act or the regulations.
(2A) A police officer may accompany an investigator who enters premises and searches for evidence under a search warrant as if the police officer were named in the warrant.
(3) Division 4 of Part 5 of the Law Enforcement (Powers and Responsibilities) Act 2002 applies to a search warrant issued under this section.
(4) In this section—
issuing officer means an authorised officer within the meaning of the Law Enforcement (Powers and Responsibilities) Act 2002.
201 Application of Fair Trading Act 1987
The powers conferred on an investigator by this Division are in addition to any powers conferred on an investigator under the Fair Trading Act 1987.
Division 2 Offences
202 Nature of proceedings for offences
(1) Proceedings for an offence under this Act or the regulations may be dealt with summarily before the Local Court.
(1A) Proceedings for an offence under section 105H may only be instituted by or with the approval of the Director of Public Prosecutions.
(2) Proceedings for an offence under section 120(1) may also, with the consent of the Minister, be dealt with by the Supreme Court in its summary jurisdiction.
(3) The maximum monetary penalty that may be imposed by the Local Court in proceedings for an offence against this Act is 50 penalty units or such other amount as may be prescribed by the regulations.
(4) Proceedings for an offence against this Act may be brought—
(a) in the case of an offence in relation to a rental bond for a residential tenancy agreement or a proposed residential tenancy agreement—within the period of 3 years that next succeeds—
(i) the commission of the offence, or
(ii) the termination of the residential tenancy agreement,
whichever is the later, or
(b) in any other case—within the period of 3 years that next succeeds the commission of the offence, or
(c) with the consent of the Attorney General—at any time.
203 Penalty notices
(1) An authorised officer may issue a penalty notice to a person if it appears to the officer that the person has committed a penalty notice offence.
(2) A penalty notice offence is an offence against this Act or the regulations that is prescribed by the regulations as a penalty notice offence.
(3) The Fines Act 1996 applies to a penalty notice issued under this section.
Note—
The Fines Act 1996 provides that, if a person issued with a penalty notice does not wish to have the matter determined by a court, the person may pay the amount specified in the notice and is not liable to any further proceedings for the alleged offence.
(4) The amount payable under a penalty notice issued under this section is the amount prescribed for the alleged offence by the regulations (not exceeding the maximum amount of penalty that could be imposed for the offence by a court).
(5) This section does not limit the operation of any other provision of, or made under, this or any other Act relating to proceedings that may be taken in respect of offences.
(6) In this section, authorised officer means a person authorised in writing by the Secretary as an authorised officer for the purposes of this section.
204 Offences by corporations
(1) If a corporation contravenes, whether by act or omission, any provision of this Act or the regulations, each person who is a director of the corporation or who is concerned in the management of the corporation is taken to have contravened the same provision if the person knowingly authorised or permitted the contravention.
(2) A person may be proceeded against and convicted under a provision pursuant to subsection (1) whether or not the corporation has been proceeded against or has been convicted under the provision.
(3) Nothing in this section affects any liability imposed on a corporation for an offence committed by the corporation under this Act or the regulations.
205 Aiding and abetting etc
A person who—
(a) aids, abets, counsels or procures, or
(b) induces, or attempts to induce, whether by threats or promises or otherwise, or
(c) is in any way, directly or indirectly, knowingly concerned in, or party to,
the commission of an offence against this Act or the regulations is taken to have committed that offence and is punishable accordingly.
Division 3 Mandatory appointment of agents for landlords
206 Appointment of landlord’s agents
(1) The Secretary may, by written notice given to a landlord—
(a) direct the landlord to appoint, at the landlord’s expense, a landlord’s agent to manage a tenancy under a residential tenancy agreement between the landlord and a specified person, and
(b) direct that the landlord’s affairs in relation to the tenancy be conducted through the agent.
(2) A notice may specify the period within which an appointment is to be made, the minimum period for which the appointment is to be made and persons who must not be appointed by the landlord.
(3) A landlord’s agent who is appointed by a landlord who has been given a direction must give written notice to the Secretary—
(a) of the appointment, and
(b) if the person ceases to be the landlord’s agent.
(4) The Secretary must not give a direction under this section unless the Secretary is satisfied that the landlord has engaged in persistent or serious breaches of this Act, the regulations or residential tenancy agreements (whether or not in relation to the residential premises affected by the direction).
(5) The Secretary must not give a direction under this section if the landlord has appointed a landlord’s agent.
(6) The Secretary may, by further written notice given to the landlord, revoke or vary a direction given under this section.
(7) A landlord must not, without reasonable excuse, fail to comply with a direction under this section.
Maximum penalty—20 penalty units.
207 Administrative review by Tribunal
A landlord may apply to the Tribunal for an administrative review under the Administrative Decisions Review Act 1997 of a decision of the Secretary to give a direction under this Division.
Division 4 Costs in certain court proceedings
208 Costs in court proceedings
If a court in any proceedings is of the opinion that, having regard to the subject-matter of the proceedings, the taking of the proceedings was not warranted in the circumstances of the case because this Act makes adequate provision for the enforcement by the Tribunal of the rights concerned, the court, unless it is of the opinion that it would be unjust to do so, must order the plaintiff to pay the defendant’s costs in such amount as the court determines.
Division 1 Preliminary
209 Definitions
In this Part—
agent of a landlord means a person acting on behalf of a landlord and includes a landlord’s agent.
database means a system, device or other thing used for storing information, whether electronically or in some other form.
database operator means an entity that operates a residential tenancy database.
list personal information about a person in a residential tenancy database means—
(a) enter the personal information into the database, or
(b) give the personal information to a database operator or someone else for entry into the database,
and includes amend personal information about the person in the database to include additional personal information about the person.
out-of-date, in relation to personal information in a residential tenancy database, means the information is no longer accurate because—
(a) for a listing made on the basis the person owes a landlord an amount that is more than the rental bond for a residential tenancy agreement—the amount owed was paid to the landlord within 3 months after the amount became due, or
(b) for a listing made on the basis the Tribunal has made a termination order—the order has been suspended, the warrant for possession has lapsed or the parties have entered into a new residential tenancy agreement.
personal information means—
(a) an individual’s name, or
(b) information or an opinion, whether true or not, about an individual whose identity is apparent, or can be reasonably ascertained, from the information or opinion.
residential tenancy database means a database—
(a) containing personal information—
(i) relating to, or arising from, the occupation of residential premises under a residential tenancy agreement, or
(ii) entered into the database for reasons relating to, or arising from, the occupation of residential premises under a residential tenancy agreement, and
(b) the purpose of which is for use by landlords or agents of landlords for checking a person’s tenancy history to decide whether a residential tenancy agreement should be entered into with the person.
210 Application of Part
This Part does not apply to a residential tenancy database kept by an entity (including a government department or a department of a government of another State or Territory) for use only by that entity or its staff.
Division 2 Tenancy database information
211 Notice of database and listing
(1) This section applies if—
(a) a person (the applicant) applies to a landlord, whether or not through an agent of the landlord, to enter into a residential tenancy agreement, and
(b) the landlord or, if the application is made through an agent, the agent uses a residential tenancy database in deciding whether a residential tenancy agreement should be entered into with the person.
(2) If personal information about the applicant is in the database, the landlord or agent must, as soon as possible but within 7 days after using the database, give the applicant a written notice stating—
(a) that personal information about the applicant is in the database, and
(b) particulars of the landlord or agent who listed the personal information in the database and information about the right to seek a copy of the information from that person, and
(c) how the applicant may contact the database operator that operates the residential tenancy database and obtain information from the operator, and
(d) how and in what circumstances the applicant can have the information removed or amended under this Part.
212 Listing can be made only for particular breaches by particular persons
A landlord or agent of a landlord must not list personal information about a person in a residential tenancy database unless—
(a) the person was named as a tenant in a residential tenancy agreement that has terminated or the person’s co-tenancy was terminated, and
(b) the person breached the agreement, and
(c) because of the breach, the person owes the landlord an amount that is more than the rental bond for the agreement or the Tribunal has made a termination order, and
(d) the personal information identifies the nature of the breach and is accurate, complete and unambiguous.
213 Further restriction on listing
(1) A landlord or agent of a landlord must not list personal information about a person in a residential tenancy database unless—
(a) the landlord or agent has given the person a copy of the personal information or taken other reasonable steps to disclose the personal information to the person, and
(b) the landlord or agent has given the person not less than 14 days to review the personal information and make submissions objecting to its entry into the database or about its accuracy, completeness and clarity, and
(c) the landlord or agent has considered any submissions made.
Maximum penalty—20 penalty units.
(2) This section does not apply if the landlord or agent cannot locate the person after making reasonable inquiries.
(3) A database operator must not list personal information about a person in a residential tenancy database except at the request of a landlord or landlord’s agent in accordance with this Part.
Maximum penalty—20 penalty units.
213A Further restriction on listing—domestic violence
A landlord or landlord’s agent must not list personal information about a person in a residential tenancy database if—
(a) the person was named as a tenant in a residential tenancy agreement that was terminated, or
(b) the person’s co-tenancy was terminated,
under Division 3A of Part 5 and the person was the tenant or co-tenant giving the termination notice under that Division.
Maximum penalty—20 penalty units.
214 Ensuring quality of listing—landlord’s and agent’s obligation
(1) This section applies if a landlord or agent of a landlord who lists personal information in a residential tenancy database becomes aware that the information is inaccurate, incomplete, ambiguous or out-of-date.
(2) The landlord or agent must, within 7 days, give written notice of the following to the database operator that keeps the database—
(a) that the information is inaccurate, incomplete, ambiguous or out-of-date,
(b) if the information is inaccurate, incomplete or ambiguous—how the information must be amended to make it accurate, complete and unambiguous,
(c) if the information is out-of-date—that the information is out-of-date and must be removed.
(3) The landlord or agent is taken to have complied with subsection (2) if the landlord or agent corrects the database within 7 days.
215 Ensuring quality of listing—database operator’s obligation
(1) This section applies if a landlord or agent of a landlord who has listed personal information about a person in a residential tenancy database gives the database operator that operates the database written notice that the personal information must be—
(a) amended in a stated way to make it accurate, complete and unambiguous, or
(b) removed.
(2) The database operator must amend the personal information in the stated way, or remove the personal information, within 14 days of the notice being given.
Maximum penalty—20 penalty units.
216 Provision of copies of listed personal information
(1) A landlord or agent of a landlord who lists personal information about a person in a residential tenancy database must, if asked in writing by the person, give the person a copy of the information, without payment of a fee, within 14 days after the request is made.
Maximum penalty—20 penalty units.
(2) A database operator must, if asked in writing by a person whose personal information is in the residential tenancy database kept by the operator, give the person a copy of the information within 14 days after the request is made.
Maximum penalty—20 penalty units.
(3) A database operator must not charge a fee for giving personal information under subsection (2).
Maximum penalty—10 penalty units.
(4) This section does not require a landlord or agent of a landlord to give a person personal information if the landlord or agent has previously given the information to the person under this section.
217 Disputes about listings
(1) Application A person may apply to the Tribunal for an order under this section if personal information about the person has been, or is proposed to be, listed in a residential tenancy database.
(2) Grounds for order The Tribunal may make an order under this section if it is satisfied that—
(a) the residential tenancy database includes personal information about the applicant that is inaccurate, incomplete, ambiguous or out-of-date or that has been listed on the database for longer than the applicable period specified in section 218(1), or
(b) the inclusion of the applicant’s name or other personal information about the applicant is unjust in the circumstances, having regard to the following—
(i) the reason for the listing,
(ii) the tenant’s involvement in any acts or omissions giving rise to the listing,
(iii) any adverse consequences suffered, or likely to be suffered, by the tenant because of the listing,
(iv) any other relevant matter.
(3) Orders by Tribunal The Tribunal may order personal information about a person in a residential tenancy database to be wholly or partly removed, amended in a stated way or not listed in a residential tenancy database. The Tribunal must give a copy of the order to the landlord, tenant and database operator.
(4) Orders affecting other persons If the Tribunal makes an order directing a person other than a landlord or agent to remove, amend or not list information in a residential tenancy database, the Tribunal must give a copy of the order to the person.
218 Limit on period of listing
(1) A database operator must not keep personal information in the operator’s residential tenancy database for longer than—
(a) if the Australian Privacy Principles require the operator to remove the personal information within a stated period of less than 3 years—the stated period, or
(b) in any other case—3 years.
(2) However, this section does not apply to a person’s name if it is necessary to keep the name in the residential tenancy database for the purposes of other personal information about the person in the database that is not required to be removed under this section or another law.
(3) This section does not limit the operation of this Act or any other law that requires the removal of the personal information.
(4) In this section—
Australian Privacy Principles has the same meaning as in the Privacy Act 1988 of the Commonwealth.
219 Contracting out prohibited
(1) A term of any residential tenancy agreement, contract or other agreement is void to the extent that it purports to exclude, limit or modify the operation of this Act or the regulations or has the effect of excluding, limiting or modifying the operation of this Act or the regulations.
(2) A person must not enter into any contract or other agreement, with the intention, either directly or indirectly, of defeating, evading or preventing the operation of this Act or the regulations.
(3) A landlord’s agent must not enter into any contract or other agreement with the intention, either directly or indirectly, of obtaining exclusion from or indemnity for personal liability for any act on behalf of the landlord that renders the landlord’s agent liable for an offence under this Act.
Maximum penalty—20 penalty units.
Nothing in this Act limits the operation of the Contracts Review Act 1980.
221 Tenants’ agents
(1) A tenant may appoint a person as the tenant’s agent for the purpose of receiving notices or documents given under the residential tenancy agreement or this Act or the regulations.
(2) The tenant may appoint the agent in the residential tenancy agreement or at any time during the tenancy by written notice given to the landlord or the landlord’s agent.
(3) An appointment may be revoked at any time by written notice given to the landlord or the landlord’s agent.
(4) A landlord, landlord’s agent or the Tribunal (if aware of the appointment) must give to the tenant’s agent any notices or other documents required to be given to the tenant under the residential tenancy agreement or this Act or the regulations.
(5) Any such notice or document is taken to have been given to the tenant if it is given to the tenant’s agent.
222 Functions of Secretary
(1) The Secretary has the following functions—
(a) to investigate and carry out research into matters relating to or affecting tenancies of residential premises or landlords or tenants,
(b) to investigate suspected contraventions of this Act or the regulations,
(c) to prosecute any offence under this Act or the regulations,
(d) to take other appropriate action to enforce this Act or the regulations,
(e) to investigate and report on any matters, or make inquiries into any matters, referred to the Secretary by the Minister or the Tribunal in connection with this Act or the regulations,
(f) to distribute information (in English or any other language) to the public about this Act, tenancies, residential tenancy agreements and services provided under this Act by the Tribunal and other persons,
(f1) to assist tenants and landlords and persons acting on their behalf to resolve complaints or disputes as the Secretary considers appropriate,
(g) any other function conferred or imposed by or under this Act on the Secretary.
(2) The Secretary may delegate to a person any of the Secretary’s functions under this Act, other than this power of delegation.
223 Service of notices and other documents
(1) A notice or other document that is authorised or required by this Act or the regulations or a residential tenancy agreement to be given to or served on any person may be given or served by—
(a) in the case of a natural person—
(i) delivering it to the person personally, or
(ii) delivering it personally to a person apparently of or above the age of 16 years at the person’s residential or business address, or
(iii) delivering it in an envelope addressed to the person and leaving it in a mailbox at the person’s residential or business address, or
(iv) sending it by post to the address specified by the person for the giving or service of documents or, if no such address is specified, the residential or business address of the person last known to the person giving or serving the document, or
(v) sending it to an email address specified by the person for the service of documents of that kind, or
(va) sending it by other electronic means to an address or location specified by the person for the service of documents of that kind, or
(vi) any other method authorised by the regulations for the service of documents of that kind, or
(b) in the case of a corporation—
(i) leaving it with a person apparently of or above the age of 16 years at, or by sending it by post to, the head office, a registered office or a principal office of the corporation or to an address specified by the corporation for the giving or service of documents, or
(ii) sending it to an email address specified by the corporation for the service of documents of that kind, or
(iia) sending it by other electronic means to an address or location specified by the corporation for the service of documents of that kind, or
(iii) any other method authorised by the regulations for the service of documents of that kind, or
(c) in the case of a Public Service agency—
(i) leaving it at, or sending it by post to, any office of the agency addressed to the agency head, or
(ii) sending it to an email address specified by the agency for the service of documents of that kind, or
(iia) sending it by other electronic means to an address or location specified by the agency for the service of documents of that kind, or
(iii) any other method authorised by the regulations for the service of documents of that kind.
(2) Nothing in this section affects the operation of any provision of a law or of the rules of a court authorising a document to be served on a person in any other manner.
(3) If there is more than one landlord or tenant under a residential tenancy agreement, a notice required to be served on a tenant or landlord under the agreement is taken to be served on all the tenants or landlords under the agreement if it is served on one of the tenants or landlords.
224 Regulations
(1) The Governor may make regulations, not inconsistent with this Act, for or with respect to any matter that by this Act is required or permitted to be prescribed or that is necessary or convenient to be prescribed for carrying out or giving effect to this Act.
(2) In particular, regulations may be made for or with respect to the following matters—
(a) a standard form or forms of residential tenancy agreement,
(b) a standard form or forms of condition report,
(c) forms for notices under this Act,
(d) the periods for which records under this Act or the regulations must be kept,
(e) the times within which applications must be made to the Tribunal under this Act or the regulations.
(3) A regulation may create an offence punishable by a penalty not exceeding 10 penalty units.
225 Exclusion of personal liability
A matter or thing done or omitted to be done by the Secretary, an investigator, a member of the Board or any person acting under the direction of the Secretary or a member of the Board does not, if the matter or thing was done or omitted in good faith for the purpose of executing this Act or the regulations, subject the Secretary, investigator, member of the Board or person so acting personally to any action, liability, claim or demand.
226 Savings and transitional provisions
Schedule 2 contains savings and transitional provisions.
227 Review of Act
(1) The Minister is to review this Act to determine whether the policy objectives of the Act remain valid and whether the terms of the Act remain appropriate for securing those objectives.
(2) The review is to be undertaken as soon as possible after the period of 5 years from the date of assent to this Act.
(3) A report on the outcome of the review is to be tabled in each House of Parliament within 12 months after the end of the period of 5 years.
228 Review of sections 154D and 154G
(1) The Minister is to review sections 154D and 154G to determine whether the policy objectives of the sections remain valid and whether the terms of the sections remain appropriate for securing those objectives.
(2) The review is to be undertaken as soon as possible after the period of 2 years from the commencement of this section.
(3) A report on the outcome of the review is to be tabled in each House of Parliament within 12 months after the end of the period of 2 years.
228A–230 (Repealed)
Schedule 1 Membership and procedure of Rental Bond Board
(Section 178(3))
Part 1 General
1 Definitions
In this Schedule—
appointed member means a member appointed by the Minister under section 178(1)(d).
Chairperson means the Chairperson of the Board.
member means any member of the Board.
Part 2 Constitution
2 Terms of office of members
Subject to this Schedule and the regulations, an appointed member holds office for such period (not exceeding 3 years) as is specified in the member’s instrument of appointment, but is eligible (if otherwise qualified) for re-appointment.
3 Remuneration
An appointed member is entitled to be paid such remuneration (including travelling and subsistence allowances) as the Minister may from time to time determine in respect of the member.
4 Deputies
(1) A member may, from time to time, appoint a person to be the deputy of the member, and may revoke any such appointment.
(2) In the absence of a member, the member’s deputy may, if available, act in the place of the member.
(3) While acting in the place of a member, a deputy has all the functions of the member and is taken to be a member.
(4) For the purposes of this clause, a vacancy in the office of a member is taken to be an absence of the member.
(5) To avoid doubt, the deputy of a member who is the Chairperson has the member’s functions as Chairperson and is taken to be Chairperson.
5 Vacancy in office of member
(1) The office of an appointed member becomes vacant if the member—
(a) dies, or
(b) completes a term of office and is not re-appointed, or
(c) resigns the office by instrument in writing addressed to the Minister, or
(d) is removed from office by the Minister under this clause, or
(e) is absent from 3 consecutive meetings of the Board of which reasonable notice has been given to the member, except on leave granted by the Minister or unless the member is excused by the Minister for having been absent from those meetings, or
(f) becomes bankrupt, applies to take the benefit of any law for the relief of bankrupt or insolvent debtors, compounds with his or her creditors or makes an assignment of his or her remuneration for their benefit, or
(g) becomes a mentally incapacitated person, or
(h) is convicted in New South Wales of an offence that is punishable by imprisonment for 12 months or more or is convicted elsewhere than in New South Wales of an offence that, if committed in New South Wales, would be an offence so punishable.
(2) The Minister may remove an appointed member from office at any time.
6 Filling of vacancy in office of appointed member
If the office of any appointed member becomes vacant, a person is, subject to this Act and the regulations, to be appointed to fill the vacancy.
7 Disclosure of pecuniary interests
(1) If—
(a) a member has a direct or indirect pecuniary interest in a matter being considered or about to be considered at a meeting of the Board, and
(b) the interest appears to raise a conflict with the proper performance of the member’s duties in relation to the consideration of the matter,
the member must, as soon as possible after the relevant facts have come to the member’s knowledge, disclose the nature of the interest at a meeting of the Board.
(2) A disclosure by a member at a meeting of the Board that the member—
(a) is a member, or is in the employment, of a specified company or other body, or
(b) is a partner, or is in the employment, of a specified person, or
(c) has some other specified interest relating to a specified company or other body or to a specified person,
is a sufficient disclosure of the nature of the interest in any matter relating to that company or other body or to that person which may arise after the date of the disclosure and which is required to be disclosed under subclause (1).
(3) Particulars of any disclosure made under this clause must be recorded by the Board in a book kept for the purpose and that book must be open at all reasonable hours to inspection by any person on payment of the fee determined by the Board.
(4) After a member has disclosed the nature of an interest in any matter, the member must not, unless the Minister or the Board otherwise determines—
(a) be present during any deliberation of the Board with respect to the matter, or
(b) take part in any decision of the Board with respect to the matter.
(5) For the purposes of the making of a determination by the Board under subclause (4), a member who has a direct or indirect pecuniary interest in a matter to which the disclosure relates must not—
(a) be present during any deliberation of the Board for the purpose of making the determination, or
(b) take part in the making by the Board of the determination.
(6) A contravention of this clause does not invalidate any decision of the Board.
(7) This clause applies to a member of a committee of the Board and the committee in the same way as it applies to a member of the Board and the Board.
8 Effect of certain other Acts
(1) The provisions of the Government Sector Employment Act 2013 relating to the employment of Public Service employees do not apply to an appointed member.
(2) If by or under any Act provision is made—
(a) requiring a person who is the holder of a specified office to devote the whole of his or her time to the duties of that office, or
(b) prohibiting the person from engaging in employment outside the duties of that office,
the provision does not operate to disqualify the person from holding that office and also the office of an appointed member or from accepting and retaining any remuneration payable to the person under this Act as a member.
Part 3 Procedure
9 General procedure
The procedure for the calling of meetings of the Board and for the conduct of business at those meetings is, subject to this Act and the regulations, to be as determined by the Board.
10 Quorum
The quorum for a meeting of the Board is a majority of its members for the time being.
11 Presiding member
(1) The Chairperson (or, in the absence of the Chairperson, a person elected by the members of the Board who are present at a meeting of the Board) is to preside at a meeting of the Board.
(2) The presiding member has a deliberative vote and, in the event of an equality of votes, has a second or casting vote.
12 Voting
A decision supported by a majority of the votes cast at a meeting of the Board at which a quorum is present is the decision of the Board.
13 Transaction of business outside meetings or by telephone or other electronic means
(1) The Board may, if it thinks fit, transact any of its business by the circulation of papers among all the members of the Board for the time being, and a resolution in writing approved in writing by a majority of those members is taken to be a decision of the Board.
(2) The Board may, if it thinks fit, transact any of its business at a meeting at which members (or some members) participate by telephone or other electronic means, but only if any member who speaks on a matter before the meeting can be heard by the other members.
(3) For the purposes of—
(a) the approval of a resolution under subclause (1), or
(b) a meeting held in accordance with subclause (2),
the Chairperson and each member have the same voting rights as they have at an ordinary meeting of the Board.
(4) A resolution approved under subclause (1) is, subject to the regulations, to be recorded in the minutes of the meetings of the Board.
(5) Papers may be circulated among the members for the purposes of subclause (1) by electronic means.
Schedule 2 Savings, transitional and other provisions
(Section 226)
Part 1 General
1 Regulations
(1) The regulations may contain provisions of a savings or transitional nature consequent on the enactment of this Act or any Act that amends this Act.
(2) Any such provision may, if the regulations so provide, take effect from the date of assent to the Act concerned or a later date.
(3) To the extent to which any such provision takes effect from a date that is earlier than the date of its publication on the NSW legislation website, the provision does not operate so as—
(a) to affect, in a manner prejudicial to any person (other than the State or an authority of the State), the rights of that person existing before the date of its publication, or
(b) to impose liabilities on any person (other than the State or an authority of the State) in respect of anything done or omitted to be done before the date of its publication.
Part 2 Provisions consequent on enactment of this Act
2 Definitions
In this Part—
existing residential tenancy agreement means a residential tenancy agreement in force immediately before the repeal of the former Act.
former Act means the Residential Tenancies Act 1987.
former Board means the Rental Bond Board constituted under the 1977 Act.
1977 Act means the Landlord and Tenant (Rental Bonds) Act 1977.
3 Application of Act to existing residential tenancy agreements
(1) The terms included in a residential tenancy agreement by this Act are included in any existing residential tenancy agreement on the repeal of the former Act.
(2) This Act applies to any such agreement despite the terms of the agreement.
(3) This clause is subject to this Schedule and the regulations.
4 Previous actions etc not affected
Nothing in this Act affects—
(a) the validity of any action done or payment made before the repeal of the former Act in pursuance of a term of an existing residential tenancy agreement that contravenes, is ineffective or is void because of this Act, or
(b) any right or remedy which a landlord or a tenant under an existing residential tenancy agreement would have had but for this Act in relation to such an action or payment or any breach of the agreement that occurred before the repeal of the former Act and the 1977 Act.
5 Application to previous applications to Consumer, Trader and Tenancy Tribunal
The former Act continues to apply in relation to any application made to the Consumer, Trader and Tenancy Tribunal under the former Act and not finally determined before the commencement of this clause.
6 Termination of residential tenancy agreements
The former Act continues to apply in relation to any termination notice given before the repeal of the former Act or other action, or proceedings commenced before that repeal, relating to the termination of an existing residential tenancy agreement or goods left on residential premises by a tenant or former tenant or occupant or former occupant.
7 Possession of residential premises
The former Act continues to apply in relation to the enforcement of a termination of a residential tenancy agreement that occurred before the repeal of the former Act and in relation to the recovery of possession of residential premises consequential on any such termination.
8 Application of provisions relating to termination of social housing tenancy agreements on eligibility ground
Notice of termination of a social housing tenancy agreement on a ground referred to in section 147 may not be given to a person who has been a tenant of social housing premises (including more than one such premises or class of premises) for a continuous period starting before 1 July 2005.
9 New Board same legal entity as former Board
The former Board is for all purposes (including the rules of private international law) a continuation of, and the same legal entity as, the Rental Bond Board constituted under this Act.
10 Appointed members to continue in office
(1) In this clause—
existing appointed member means a member of the former Board appointed under section 6(1)(d) of the 1977 Act, and holding office as such a member, immediately before the repeal of that Act.
(2) Subject to clause 5 of Schedule 1, an existing appointed member continues in office as a member of the Board after the repeal of the 1977 Act for the remainder of the person’s appointment (as specified in the member’s instrument of appointment to the Board when last appointed under the 1977 Act).
(3) Any such member, if eligible for re-appointment, may be re-appointed.
11 Existing delegations
A delegation, in force immediately before the repeal of the 1977 Act by the former Board of a function under the 1977 Act for which there is a corresponding equivalent function under this Act, continues in force as if it were a delegation under this Act of the corresponding equivalent function.
12 Bonds deposited under 1977 Act
(1) This clause applies to an amount of rental bond deposited under the 1977 Act and not paid out before the commencement of Part 8.
(2) The amount is taken to have been deposited under this Act and is to be dealt with accordingly.
(3) Without limiting subclause (2), any claim for payment of any such amount made and not finally dealt with before the commencement of Part 8 of this Act is taken to have been made under this Act.
13 Existing Accounts
(1) The Rental Bond Account established under section 185 is a continuation of, and the same fund as, the Rental Bond Account established under the 1977 Act.
(2) The Rental Bond Interest Account established under section 186 is a continuation of, and the same fund as, the Rental Bond Interest Account established under the 1977 Act.
14 Existing tenancy databases
(1) Part 11 of this Act does not apply to existing entries in a residential tenancy database maintained and used immediately before the commencement of this clause until 3 months after that commencement.
(2) This clause is subject to the regulations.
15 Payment of water charges
Section 39(1)(b) does not apply in respect of an existing residential tenancy agreement until 12 months after the commencement of that provision.
Part 3 Provision consequent on enactment of Statute Law (Miscellaneous Provisions) Act (No 2) 2012
16 Nature of proceedings for offences
The amendment made to section 202(4) by the Statute Law (Miscellaneous Provisions) Act (No 2) 2012 does not apply to an offence committed before the commencement of the amendment.
Part 4 Provision consequent on enactment of Civil and Administrative Legislation (Repeal and Amendment) Act 2013
17 References to former CTTT in existing residential tenancy agreements
Any reference to the Consumer, Trader and Tenancy Tribunal in a residential tenancy agreement entered into before the commencement of the amendments made to this Act by the Civil and Administrative Legislation (Repeal and Amendment) Act 2013 is to be read, on and after that commencement, as a reference to the Civil and Administrative Tribunal.
Part 5 Provision consequent on enactment of Statute Law (Miscellaneous Provisions) Act 2014
18 Application of amendment
The amendment made to section 100 by the Statute Law (Miscellaneous Provisions) Act 2014 extends to residential tenancy agreements entered into before the commencement of the amendment but does not affect the validity of any termination notice given before the commencement of the amendment.
Part 6 Provisions consequent on enactment of Residential Tenancies Amendment (Social Housing) Act 2018
19 Definition
In this Part, amending Act means the Residential Tenancies Amendment (Social Housing) Act 2018.
20 Termination orders in tenant fraud cases
Section 154FA, as inserted by the amending Act, applies only in respect of a tenant who, after the insertion of that section, is found guilty of an offence under section 69 or 69A of the Housing Act 2001, whether the offence was committed before or after the insertion.
21 Rental bonds in social housing tenancy agreements
Division 8 of Part 7 of this Act, as inserted by the amending Act, extends to a social housing tenancy agreement under which the landlord is the New South Wales Land and Housing Corporation or the Aboriginal Housing Office that was entered into before the insertion of that Division.
Part 7 Provisions consequent on enactment of Fair Trading Legislation Amendment (Miscellaneous) Act 2018
22 Definitions
In this Part—
1899 Act means the Landlord and Tenant Act 1899.
1948 Act means the Landlord and Tenant (Amendment) Act 1948.
prescribed premises means prescribed premises to which the 1948 Act applied immediately before its repeal by the Fair Trading Legislation Amendment (Miscellaneous) Act 2018.
23 Repeal of Act
The 1948 Act is repealed.
24 Savings provision—1948 Act continues to apply to certain premises
(1) Despite its repeal, the 1948 Act continues to apply to prescribed premises, subject to the modifications specified in subclause (2), as if that Act had not been repealed—
(a) until the death of the lessee of those premises, or
(b) if a spouse or de facto partner resided with the lessee immediately before the lessee’s death, until the death of that spouse or de facto partner.
Note—
De facto partner is defined in section 21C of the Interpretation Act 1987.
(2) Sections 83 and 83A of the 1948 Act, as continued by this clause, are modified as follows—
(a) by omitting section 83(1)(c)(ii) and (iii) and (2),
(b) by omitting “the spouse, or such child, or the father or mother, as the case may be,” from section 83(1) and inserting instead “that spouse”,
(c) by omitting section 83A(1)(b) and (c) and (1A),
(d) by omitting “the spouse, or such child, or the father or mother as the case may be,” from section 83A(1) and inserting instead “that spouse”.
(3) A reference to the 1948 Act in this Act (other than this clause) or any other Act or regulation is taken to be a reference to that Act as continued in force by this clause.
(4) Despite its repeal by Schedule 3 to the Statute Law (Miscellaneous Provisions) Act 2020, the Landlord and Tenant Regulation 2015 continues to apply to prescribed premises as if the Regulation had not been repealed until the 1948 Act ceases to apply to the premises under this clause.
(5) Despite the repeal of the 1899 Act by section 1D of that Act, the 1899 Act continues to apply, but only to the extent and for the period necessary for the continuation of the 1948 Act under this clause.
Part 8 Provision consequent on enactment of Residential Tenancies Amendment (Review) Act 2018
25 Application of substitution of section 107
Section 107, as substituted by the Residential Tenancies Amendment (Review) Act 2018, does not apply to a residential tenancy agreement entered into before the substitution of that section.
Part 9 Provisions consequent on repeal of Part 13 of this Act
26 Definitions
(1) In this Part—
arrears accrued during the moratorium period by an impacted tenant means rent or charges that—
(a) were payable by the impacted tenant during the moratorium period, and
(b) were not paid, either with or without the agreement of the landlord, and
(c) are still owing.
repealed provisions means Part 13 of this Act and the regulations made under that Part as in force immediately before the repeal of that Part.
(2) Terms in this Part have the same meaning as they had in the repealed provisions.
27 Moratorium on termination for breach of agreement or non-payment of rent or charges
(1) A landlord must not take prohibited action to the extent that it relates to rental arrears accrued during the moratorium period by an impacted tenant if the tenant has—
(a) agreed with the landlord or landlord’s agent to a repayment plan for the arrears, and
(b) complied with the terms of the repayment plan.
(2) The impacted tenant is taken to have complied with the terms of the repayment plan unless the tenant has failed to make 2 consecutive payments by the times required by the plan.
(3) If an impacted tenant has not complied with the terms of the repayment plan, the landlord must not take prohibited action unless it is fair and reasonable in the circumstances.
(4) If the impacted tenant and the landlord or landlord’s agent have not agreed to a repayment plan for the arrears, the landlord must not take prohibited action unless—
(a) the landlord has participated in good faith in a formal arrears repayment negotiation process with the impacted tenant about a repayment plan for the arrears, and
(b) it is fair and reasonable in the circumstances for the landlord to take the prohibited action.
(5) The Tribunal must have regard to the following for the purposes of deciding under this clause whether the landlord is authorised to take prohibited action—
(a) the steps taken by the landlord and impacted tenant to negotiate a repayment plan,
(b) the payments made by the impacted tenant towards the arrears,
(c) the nature of any financial hardship experienced by the landlord or impacted tenant, including the general financial position of each party,
(d) the availability and affordability of reasonable alternative accommodation for the impacted tenant,
(e) any special vulnerability of the impacted tenant.
(6) Subclause (5) does not limit the matters the Tribunal may have regard to.
(7) For the purposes of subclause (5)(a), the Tribunal may have regard to any advice provided by NSW Fair Trading relating to the participation of the landlord or impacted tenant in a formal arrears repayment negotiation process, including whether the landlord or impacted tenant refused, or refused to make, a reasonable offer.
(8) In this clause—
formal arrears repayment negotiation process means a dispute resolution process between a landlord and an impacted tenant, facilitated by NSW Fair Trading, to negotiate a repayment plan for arrears having regard to the specific circumstances of the landlord and the impacted tenant.
prohibited action means the following—
(a) giving a termination notice under section 87 on the ground specified in section 88,
(b) applying to the Tribunal for a termination order under section 83(2) relating to a termination notice given under section 87 on the ground specified in section 88,
(c) otherwise applying to the Tribunal for a termination order in relation to a residential tenancy agreement on the ground specified in section 88.
repayment plan for arrears means a repayment plan to pay back the arrears that specifies the amounts to be paid and the times at which the payments are to occur.
(9) This clause ceases to have effect on 26 September 2021.
28 Moratorium on no grounds termination
(1) A landlord must not give a termination notice under section 85 to an impacted tenant who accrued arrears during the moratorium period unless it is fair and reasonable in the circumstances.
(2) The Tribunal must have regard to all relevant matters for the purposes of deciding under this clause whether a termination is fair and reasonable in the circumstances, including—
(a) the general financial position of the landlord, and
(b) whether the landlord or a member of the landlord’s family needs to reside at the premises.
(3) This clause ceases to have effect on 26 September 2021.
29 Continued effect of repealed provisions
(1) Proceedings commenced in the Tribunal under the repealed provisions may be continued despite the repeal of the provisions and the repealed provisions continue to apply to the proceedings as if the repealed provisions had not been repealed.
(2) The repealed provisions continue to apply to a termination notice or eviction notice given, or an order of the Tribunal made, under the repealed provisions.
Note—
This clause also extends to protect impacted residents of boarding houses as the provisions of Part 5 of the Boarding Houses Regulation 2013 are also repealed provisions because they were made under Part 13 of this Act.
30 No effect on agreements to waive or defer rent
The repeal of the repealed provisions does not affect an agreement made between a tenant and a landlord or landlord’s agent about the waiver of rent or the deferral of the payment of rent.
31 Restriction on listing impacted tenants in residential tenancy databases
Despite section 212, a landlord or landlord’s agent must not list personal information about a person in a residential tenancy database if—
(a) the breach of the residential tenancy agreement arose solely from a failure to pay rent or charges specified in section 88(1), and
(b) at the time of the breach, the person was an impacted tenant.
Schedule 3 (Repealed)
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